Privacy Policy

Last updated: December 16, 2025

1. Introduction

Reborn Hospital ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide when:

  • Submitting appointment requests through the appointments page
  • Contacting us via the contact form or email links
  • Opting into newsletter or updates through available sign-up fields

This information may include your name, email address, phone number, and any details you provide about your healthcare needs or questions.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information including:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on pages
  • Referring website information
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

  • Providing and managing healthcare services
  • Scheduling and confirming appointments
  • Communicating with you about your care
  • Improving our website and services
  • Sending promotional materials and newsletters (with consent)
  • Complying with legal obligations
  • Preventing fraud and ensuring security

4. Data Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is completely secure.

5. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

  • Healthcare providers and staff involved in your care
  • Insurance companies for billing purposes
  • Legal authorities when required by law
  • Service providers who assist us in operating our website and conducting business

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Data portability

To exercise these rights, please contact us at privacy@rebornhospital.com

7. Cookies

Our website uses cookies to enhance your experience. You can control cookies through your browser settings. Most cookies are essential for website functionality, while others help us understand how you use our site and improve our services.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Reborn Hospital

Email: rebornhospital.medicare@gmail.com

Phone: +256 764 448 722

Address: KITTI B - Mpererwe Buwambo Road